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Holly merchants say car show street closure hurts business

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Written by Amy Mayhew
Wednesday, October 10 2012

The Holly Cruise to Battle All...

HOLLY, Michigan – Last week marked the final Cruise to Battle Alley for 2012, and although they all agree that it’s a quality show, several business owners have concerns over what impact the weekly street closures have on businesses in downtown Holly.

Among those business owners voicing their opinions during the Oct. 9 Village Council meeting was Janet Leslie, owner of the Holly Spirit Shop.

“I like the event because it’s a free event that attracts families to our downtown,” Leslie began. “However, I’m sure you’ve heard from business owners that have said that it really doesn’t benefit business, and that’s relatively true as the car show is now.”


When a large crowd of spectators is present at a given show, business owners reap the benefits, Leslie said. However, when the crowd is small, classic car owners don’t often patronize the downtown businesses enough to warrant the street closure.

Janet Leslie


“They close our downtown a minimum of 20 days a year, which is pretty significant,” Leslie said. “Were this something like the antique show that holds an event only two times per year, there wouldn’t be as much concern when they close down the streets, and the impact it might have on a given business, but 20 days out of a year – that’s a whole month of business days.”

As a way to get more spectators to the show, Leslie suggested the village ask car show coordinators if or how they intend to promote the event as a condition for approving the event application.

Cathy Bateman, owner of My Sweet Holly said she doesn’t typically see a huge surge of business from the weekly car show, and has concerns about the street closure times.

“They’re supposed to close (the street) down from 5 until 8 p.m. and they have been closing it down at 3,” Bateman said, adding that she’s had customers say they have been told they cannot park in front of her store as early as 3 p.m. “I would just hope you could address that,” she told council members.

Fellow merchant John Shoemaker, owner of A Simpler Time, also had concerns, but offered a different alternative to consider.

“If you look at the statistics – I did the math, and about 17 percent of the shopping time is consumed during the summer hours by the car show,” he said.

While the weekly summertime car shows are always held on South Saginaw Street between E. Maple Street and Battle Alley, Shoemaker suggested rotating the show to other areas of the village throughout the summer.

John Shoemaker


In addition to holding the event in its normal location, Shoemaker suggested moving the show southward over the railroad tracks, taking advantage of the shaded street, and allowing people to still be within a block of downtown shopping. As a third location, Shoemaker suggested utilizing the Holly Mill area from Civic Drive to the Post Office. A fourth rotation, Shoemaker said could be on the north end of the village, giving Happy’s Pizza, McDonalds, Hills Gold Exchange and other businesses the opportunity to see an increase in foot traffic. As a fifth village venue, Shoemaker suggested utilizing the Broad Street area, specifically the park area adjacent to the railroad tracks, Broad Street in front of Broadstreet Station Pub and Grub and Battle Alley.

“Rotating is something that everyone can benefit from, and it brings us down to using 3 to 4 percent of the shopping time down the main strip throughout the rotations,” Shoemaker said. “We don’t have to kill it – it’s a great event, it’s a classy event, and it’s become a family event which is what we’re all about in this town.”

In the months ahead, Village Manager Jerry Walker said he would meet with car show coordinators to discuss street closure times, as well as the possibility for rotating to different areas in the village throughout the summer. “I know the group is pretty set in staying downtown, but compromise might be something we can reach.”

Comments   

 
#1 TheDuke 2012-10-10 19:49
I am amazed that people want to inhibit or close down this event. If you look at all of the events in Holly (Dickens, Carie Nation, etc.) they are either gone or mere shadows of their former grandeur. This event actually attracts people to our community, isn't that the goal? The car shows are popular and people come from all around to participate. I would suggest that we hit the gas and keep the car show moving forward, not the brakes.
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#2 Janet Leslie 2012-10-10 20:18
I'm so sorry that you had the impression, Duke, that the merchants want to inhibit or close down the car show. I think that all of us made the point that it has value for the community, and we would like it to remain. It has the potential to attract people, but it isn't doing that most weeks. If we are going to shut down the streets for an event, it makes sense to let people know that the event is available to enjoy. We are looking for a solution that will attract more visitors to the show, so that the show is a win/win for all who care about our downtown, not one that will shut the car show down.
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#3 Ann 2012-10-10 22:22
Maybe the business owners need to be a part of the planing of the car show, this way every ones needs can be considered.
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#4 Tony E. 2012-10-10 23:35
There are times I think people in this community are not happy when something good happens unless it directly benefits them. This smells of people complaining that water bottles and soft drinks were being brought to the show that were not purchased from loca stores.
There are so many angles I could go with this but I will try and be brief.

My business interest is in downtown. I am downtown every Wed from 10-5 so I see firsthand the cars coming in. It is an exciting time for a normally calm downtown. Could they perhaps wait until 4 PM? Maybe... but waiting until 5 won't make any sense. You don't want 100 old cars mingling with rush-hour traffic. Yeah I know...Holly doesn't have a large rush-hour but adding that traffic will cause other issues.

I think I will walk away from the keyboard now but wow...sometimes I think people are not happy if they don't have something to gripe about, again especially if it is someone else reaping the benefits of success and this town seems to have a hard time embracing anything that is good for it.
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#5 Ryan Bladzik 2012-10-11 07:22
It's very common in Holly for people to come together with ideas for community events and how to improve them. I'm totally in favor of seeing the car show collaborate to increase promotion and attract more attendees throughout the summer, and I think the fair exchange with that is the business owners help promote the car show in the the context of their own business and marketing programs. That way everyone is contributing mutual benefit and not just placing the onus or expectations on one particular group.

Also, being a data-driven guy, I'd be interested in seeing a comparative analysis of average customer traffic and receipts on non-car show nights and car-show nights during the summer months. I think that would provide a much better picture of the effect of the car shows than just anecdotal information.
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#6 Candidate Everly 2012-10-11 08:50
Facts and issues. Talk to each other. Have a strategy. Make a plan. I like your style, Bladzik.
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#7 Two50r22 2012-10-11 09:09
I wonder if this group of merchants set aside time to have a chat with the car cruise organizers, or if they just ran crying to a council that needs more distractions. The downtown district should not be a focus of village government, even the DDA has to much invested in two blocks. Entrepreneurs should see any event as a way to capitalize on a market, maybe these complainers cant find a way to sell good to these folks. Did anyone consider contacting the chamber of commerce to work on a solution, I think the council is the last place for this grievance.
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#8 Jasper Fineren 2012-10-11 10:14
I am confused. This show runs on Wednesday nights from 5 pm - 8 pm weather permitting throughout the summer. It brings 100+ people into our community; many who wouldnt bother to come to Holly otherwise. The fact that it is held in our “downtown district” exposes that small area to more people on one day a week than it normally would.Most merchants are not normally even open on a Wednesday after 5 pm. Any revenue they might receive on this night is gravy. Any exposure they get is free advertising. Closing the street 2 hours early would be a nuisance so that should be addressed but to imply that they are losing business from this event on a night they wouldnt normally even be open for business is ridiculous. Im sure the Blackthorn Pub, Red Devil, Holly Hotel, Broadstreet and now Bittersweet are grateful for the increase in traffic on these evenings. Driving by this event on a warm summer evening makes our community look vibrant and contemporary. I am sure it would benefit everyone if marketing was shared between the organizers of this event and the shop owners but to indicate this on-going event is a burden to local businesses rather than a benefit to the entire community is staggering. Complain loud enough and watch them move it to another community and then you can have your empty streets and plenty of parking on Wednesdays back.
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#9 Jesse Lambert 2012-10-11 10:36
Keep in mind that the operators of The Cruises to Battle Alley are volunteers.

As a business owner, it is up to you to capitalize on the added foot traffic brought to your doorstep by those not preferring to generate a profit.

You would be hard pressed to find any one event in any community that benefits a majority of the businesses within.

Most communities diversify their public events to appeal to a variety of people and business owners. Encompassing as much of the community's character as possible helps to carve out your neighborhood identity.

If the Car Cruises do not align with your store's flavor, help out and volunteer for events that do cater to your businesses target demographic.

Council has very little authority with regard to the operation of the Car Cruises. They simply approve or deny the event permit and have a list of guidelines.

I'm with AAA, this 'cry wolf' mentality has got to go. It is a very damaging methodology when one considers how leadership attitudes permeate throughout a community.

Talk your grievances over with the event organizers. Make headlines for positive progress not regressive complaints.
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#10 Toddski 2012-10-11 10:52
Excellent comments, Jesse and TwoFiftyr22..Good to see some level headed, positive thinking for a change!Holly is much more than a few shops..If interested in shopping, they will come back.
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#11 Janet Leslie 2012-10-11 11:30
The merchants involved in this conversation do market to the car show attendees, do stay open for the event, and are committed to finding a way to increase attendance at the event. While I can't speak for the other merchants, I have spoken to car show organizer Bob Allsop about the need to market the show to potential visitors, and I am very willing to help in this effort. We brought the issue to the Village Council because it is the body that approves event applications. We brought our concerns to the council now so that we have the whole winter to seek mutually beneficial solutions before the car show makes its application for next year. I applaud my fellow merchants for being proactive and offering potential solutions, rather than grumbling behind closed doors where it does no one any good. I have every faith that we will find a way to market this weekly event so that it is well-attended next year and can reach its potential as the vibrant, family-oriented event we would all like it to be.
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#12 Hills-Gold 2012-10-11 11:37
I agree that the Car Show is of great benefit to the Downtown stores. I know for a fact that some of the “Car” people come back to shop during normal business hours because of what they may have seen during the Car Show. My business has benefited from this Wednesday night event and I am on the North End of town. The key is to get out there, pass out flyers, mingle with the crowd, and donate to the 50/50. Just be active in ANY of the downtown events and you will reap the benefits. I DO agree that closing the street at 3:00pm is not right and must be addressed.
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#13 C. Rankin 2012-10-11 11:57
I liked john's idea of rotating the event throughout a few loacations in the Village, although, I think moving it all the way to the north end of town may be confusing to patrons. However, south of the RR tracks (yay, shade!), Civic Drive, Battle Alley, the Muni parking lot and Crapo Park parking lot could all be used in various combinations so as to keep Saginaw Street open, while maintaining visibility of the car show from the downtown area.
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#14 Frank Sweeney 2012-10-11 14:33
I have to say I was downtown last Wednesday during the car show and the wife and I couldn't even get into the Red Devil for dinner it was so busy. Lucky for me, there were some swell old cars to look at and we were able to grab a hamburg special at the Broad Street Station. Not sure what all the fuss is about because to me it looked like there was plenty of business to go around.
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#15 Jasper Fineren 2012-10-11 15:01
I am still unclear as to why this sometimes well attended event (on a weeknight evening) is a problem for the merchants? I agree with Frank, there is plenty of business to go around. Should our concern be that every event benefit the merchants directly or doesnt the indirect flux of new blood in the area benefit the community, the event and potentially the businesses? Beyond the early street closure, what is the real issue here?
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#16 hollyshopper 2012-10-12 11:30
This village cracks me up. Most of the time residents go around complaining about how there aren't enough businesses downtown to satisfy them. But when a few businesses speak up with a few suggestions that might help them stay afloat, the residents call them complainers. And you wonder why most of them give up within a year or two? Come on, Holly, you can do better than this. Support local business. All they want is a chance to survive. The car show was here when the village was a ghost town, and it'll still be here if it becomes a ghost town again. But is that really what we want?
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#17 Tony E. 2012-10-13 02:29
Shopper those are some mighty leaps you are making connecting business failure to an event that brings in huge amounts of traffic weekly.
I don't know what you want, or what these business owners want...what I do know is I would not want my business connected to anything that caused difficulty for one of the largest positive events to ever hit this community. I'd take the 100 hours a year that the streets were closed during the show and use that time to promote the heck out of my storefront to the folks that attend.
Any business that can't find a way to take advantage of this show and the large groups of regulars and the new folks that come to visit it from time to time probably doesn't have what it takes to survive.
I have to say...I give Bob a ton of credit. He works his tail off for this town. To give him and this show grief is an example to others of why NOT to take initiative to promote events and try new ideas. Is THAT really what we want?
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#18 ChrisSmith 2012-10-14 16:40
I understand the concerns of the business owners, but my son & I truly enjoy coming downtown on Wednesday evenings & touring the car show. We get dinner & ice cream and it gives me a chance to go into the shops that are not normally open in the evening as I work from 8-5 during the week. Honestly, if it wasn't for the car show, I'd probably take him to the park or putt putt golfing or find another activity on Wednesday evenings, but we find walking around town & seeing the old cars very enjoyable.
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#19 Mellierose 2012-10-16 12:51
Now Bob is my dad, so I may be biased but I have to defend the car show. He works his tail off, on his own time, gathering sponsors and promoting the car show. He does this yes because he loves the show, but because he loves his community. He has been approached by other communities to bring the car show to them, and yet he chooses to stay here. I agree that the businesses should take this time to promote their stores. They complain that the street is cloed, but there is a ton of parking all around downtown. I know that he keeps as much of his business as local as he can, like buying his tshirts right downtown. I hardly believe that the mere 20 days a year that the street is closed affects these business that much. I know personally that I have shopped in all the business this summer and if it werent for the show, I wouldnt have ever been in them.
And as for the business bringing these things to the organizers attention, they didnt. They did go straight to the council. The Holly car show is a free family event that brings in at least 150 people a week that would normally never be in Holly. He allows any free organization to set up, like the Holly Youth, and take doantions. There are people that travel here from up to 2 hours away. Why one earth would the local businesses want to push it away?
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#20 Janet Leslie 2012-10-16 17:17
I have heard of merchants suggesting that the car show move uptown or that it reduce down to once a month, but those of us who spoke at the council meeting are not among them. We are the ones that want the car show to stay. We just want it to be better attended. I did talk to your dad, Bob, on more than one occasion about the need to promote the car show to potential visitors, and not just to the car exhibitors. But the problem of promotion is not exclusive to the car show. It is a persistent problem with many of our community events. So often I hear people say that nothing goes on in Holly, even though I know that there are events every week. We just aren't doing as well as we could at spreading the word. I'm willing to work on this.
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#21 Jasper Fineren 2012-10-17 10:41
Its like beating a dead horse. If it weren't for this car show, there would be no shoppers in Holly on a Wednesday night. If three people attend and see our little shopping area, that's more than you would have had to begin with. I applaud the vision of the Car Show organizer and wish those who own businesses in town who are not happy with the influx of new vitality to our community that this generates would come up with a way to make their own stores more attractive to these newcomers. Have a raffle, or maybe just remain closed that night like you are most other evenings. They are targeting their audience who clearly have proven to be not only Holly Residents. As far as I'm concerned, "Thou dost protest too much" and it may lead to the organizers finding a town that isn't complaining about a free event that promotes our town to car enthusiasts. Perhaps the DDA needs to find its own way to market this to others but thats not the shows responsibility.
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#22 Darrin 2012-10-17 13:59
I see both sides of this issue. On the one hand, I love seeing organized events like this bringing attention and visitors to downtown Holly. On the other hand, a car show is somewhat of a niche event, and to have it on a weekly basis in all liklihood brings the same group of people each week, thereby minimizing the economic impact that can be achieved. Logical solutions include rotating locations, rotating the type of event, or modifying the current event to suit a broader audience. Whatever the solution, I applaud those who have engaged themselves in this conversation now, as the winter months are indeed the perfect time to plan ahead for next year.
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#23 Tony E. 2012-10-17 23:33
"Better attended" ...
What exactly does that mean? The car show has grown in size every year that I have lived here. During what was a VERY hot summer I saw steady streams of people on the streets of Holly every night of the show. I saw cruisers and others come early, park their cars and come into the shops and restaurants before the show began.
I can also tell you that where my business interest is, foot traffic has taken a downturn the last two Wed and I have had to answer to more than one person who asked "was the car show still going on?"

The way to get "better attendance" is NOT to be known as a business that is making trouble for an event that this community loves and for Bob who has given so much of his time and his heart and soul to this show.
After seeing this...why indeed would anyone want to give their time to organize an event? How in the world could this event turn into controversy?
Renew the dang permit...leave Bob alone and let him continue the work he is doing and find a productive way to make the show benefit your business.
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#24 Cathy 2012-10-19 01:22
Oh my, I'm not sure it's worth my time to comment b/c it's obviously going to be misconstrued. Why has our comments at the council meeting turned into merchants against the car show event? That is NOT the case at all. I repeat that is NOT the case at all. It's simple, the event is 5-8pm not 3pm-8pm. I have a business on the corner, I have customers complaining to me they are told at 4:05pm they could not turn on Saginaw and park b/c of the carshow. Orange cones are put up at 3pm and cars are not allowed to park on Saginaw @3pm or 4pm.Some of my customers are little old ladies that need to park close.I applaud Bob and the crew for working hard for the community by putting on this event. I too work very hard for my business 7 days a week 10-6pm (not 5pm).I stay open until 8pm during the car show b/c it was asked of me to stay open not b/c I'm making a lot of sales.I have donated and I have distributed discount flyers which really didn't help bring people in my store shopping. Honestly, I do it for the fun of giving to the event. Because I'm concerned what my customers are saying/complaining about and I bring it up at a meeting then to have it turned into being against this event is ignorant. I won't even bring up the study that Mainstreet Oakland County did about $500 loss of revenue per car space taken up.Now that is something I could complain about but I'm not! I AM NOT ADVOCATING THE END OF THE CAR SHOW! I AM NOT ADVOCATING THE END OF THE CAR SHOW!
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#25 Ryan Bladzik 2012-10-19 10:38
I have no doubt that the car show is beneficial to the perception and involvement of the community.

However, we do not know the specific effect the car show has on the downtown businesses (good or bad).

To that end, I have sent a project idea to a few downtown merchants and the DDA to start collecting data on commercial activity, so we can have some numbers that show what's really going on.

It's up to them if they want to run with it, but I hope that we can move past the back and forth and be proactive about it.
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#26 Tony E. 2012-10-19 12:44
Cathy I applaud your hard work and dedication to your business. I know the work it takes to do it and more importantly do it right especially with the economy being the way it is.

I can also appreciate your concern for your customers and can even get with the issue of the closure of the streets at 3 PM.

My problem is with the way it was addressed. Rather than go running with it to council and causing a public Kerfuffle, why didn't you and your fellow merchants draft a letter with your concerns and deliver it to Bob and allow him the opportunity to review and respond? Instead a grandstand attention grab in front of council took place which looks bad for all parties involved. The merchants look like petty complainers and the car show looks like the town bully with a gatekeeper keeping little old ladies from buying their potpourri.
This could have been worked out without turning it into a public spectacle.

To the issues...I don't believe you can wait until 5 PM with the volume of cars and people however I do believe 3 was too early. I do not believe rotating the show to different locations will work. The cruisers want to be downtown. They like coming to the same place, parking in the same spots etc. You can try to make them change their ways if you want but honestly, they will just go somewhere else.
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#27 Janet Leslie 2012-10-19 14:55
Thank you, Ryan, for spearheading this study. I am sure the data will prove useful to the car show organizers, to the merchants, and to the village council. Great idea!
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#28 Cathy 2012-10-19 15:33
Now that is what Holly needs ProActive Leadership. What Ryan has proposed is to get data to suppport everyones side. Thank you for restoring my faith in taking an HONEST look at an issue that effects us all. Whatever I can do to help I will gladly do. Congrat's, on the debates last night you outshined many! :-)
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#29 jjcylk 2012-10-27 15:39
I live south east of town. I use Fish Lake Rd or go over to Exit 98 from Davisbur/Milford road area. It takes $$$ away from the village. Allsop has shut down the road as early as 3:45 PM this year, without any warning. Its a joke unless you own an old car. Does my 98 pickup qualify for a "cruiser"?
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#30 Tony E. 2012-11-07 19:04
Very glad to see Bob get elected by the village so that this event and others like it get some rational representation instead of being pushed to the brink of extinction by those who only see tunnel visioned benefits to their own interests rather than looking at the big picture.
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